Disclaimers
The average processing time for data imports is 2 working days. However, we request 3 to 5 working days to allow for any potential issues with your data. The import process will only begin once all required data has been fully and correctly provided.
We also request that you do not begin using Crystal Payroll for your regular pay runs until we have confirmed that your data import is fully completed. Crystal Payroll accepts no liability for any data loss or incomplete transfers resulting from using the system before your import has been finalized.
Migration Service
We extract current employee details from your backup file (for offline systems) or from your account (for online systems) and import them into your Crystal Payroll account. We also import your leave balances using the data you provide via our Leave Import Template.
Standard Price
$9 per employee.
Import Results
The following data is transferred:
- Employee details.
- If you are transferring from MYOB Exo, please note that we are unable to extract salary details or the employer KiwiSaver contribution percentage from the employee dataset. You will need to provide this information to us.
- Leave balances.
- As we are not transferring pay history, the annual leave available and accrued balances are combined into a single balance and imported as available annual leave.
The following data is NOT transferred:
- Leave pay rates and leave liabilities (see note below).
- Pay history (e.g. gross pay, tax, KiwiSaver, etc).
- Regular allowance and deduction setups.
- Secondary bank accounts (the primary bank account will be transferred).
- Allowance/deduction codes and descriptions.
- Job/pay codes and descriptions.
READ: We cannot calculate leave pay rates as we do not have the gross earnings. Additionally, the annual leave balance is imported as available and is not split between accrued and available leave. This is generally only an issue if you do not allow employees to take leave in advance.
Note: These last four marked items can only be transferred in full when migrating from Crystal-to-Crystal, as the data is already stored within the system.
Required Data
Current System | Requirements |
---|---|
MYOB Ace Payroll, MYOB Exo (Comacc), MYOB IMS, MYOB Payroll | Backup File + Leave Import Template |
Employment Hero, iPayroll, MYOB Business Payroll, MYOB Essentials, PayHero, PaySauce, Smartly, ThankYou Payroll, Xero | Login Details + Leave Import Template |
Crystal Payroll | Company Code |
Leave Import Template Download Link
READ: We still require you to complete the Leave Import Template, as you know your employees best. To ensure accuracy with leave balances, it is your responsibility to run the relevant leave reports from your previous system and populate our template.
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