How to Set Up Emails from your Client as a Business Partner

Modified on Thu, 31 Jul at 5:04 PM

Setting Your Support Email as a Business Partner

If you're a Business Partner and your client requires support, when they select the "Send us an email" button from their account, their inquiry will be sent to the email address you’ve designated.

To set or update this email address, first log in to your Business Partner account.

Then, click on the "My Account" option in the top-right corner and select "My Profile".

From here, you can check if the correct email address is listed. If it is not, simply update the information and click "Save" to confirm the change in the system.

This ensures that whenever your client requests support, their email is sent to the correct address, allowing you as the Business Partner to provide timely assistance.